Privacy Policy
How 3 Fold Digital collects, uses, and protects your information when you visit 3fold.digital or contact us.
Effective date: October 19, 2026
1Who we are
This Privacy Policy explains how 3 Fold Digital, Inc. (“3 Fold Digital,” “we,” “us,” or “our”) collects, uses, and shares information when you visit our website at 3fold.digital (the “Site”) or contact us. 3 Fold Digital is based in Crystal Lake, IL.
2Information you give us
When you fill out a form on the Site, such as our free website form or our book-a-call form, we collect the information you enter. Our forms are built with Gravity Forms, a form tool that runs on our website. Depending on the form, this may include:
- Your name and business name
- Your phone number and email address
- Your current website address
- Your message, and other details you choose to share, such as your industry, what you’d like help with, and the best time to reach you
We also collect the information you share when you call, text, or email us.
3Information collected automatically
When you visit the Site, some information is collected automatically:
- Cookies and similar technologies. Small files stored by your browser that help the Site work and help us understand how it’s used.
- Basic analytics. Information such as the pages you visit, how long you stay, the website that referred you, and general device and browser information.
- Server logs. Technical information our web server records with each visit, such as your IP address, browser type, and the date and time of your request.
You can set your browser to refuse or delete cookies. Some parts of the Site may not work as intended if you do.
4How we use information
We use the information we collect to:
- Respond to your inquiries and set up the calls you request
- Provide, manage, and communicate about our services
- Improve the Site and understand how visitors use it
- Keep the Site secure and prevent spam and abuse
- Comply with legal obligations
6Phone and text messages
We contact people who fill out our forms by phone and email. We do not send marketing text messages.
We do not sell your phone number, and we do not share it with third parties for their marketing purposes.
If you text us, we may reply by text about your inquiry. Reply STOP and we’ll stop texting you.
7Tools we set up for our clients
We set up tools such as AI chat, missed-call text-back, and AI receptionists for client businesses. Information handled in those tools is governed by that client business’s own privacy policy and its agreement with us, not by this policy. If you shared information with one of our clients, please contact that business directly.
8Data retention
We keep personal information only as long as we need it for the purposes described in this policy, such as responding to you and providing our services, or as required by law. When we no longer need it, we delete it or make it anonymous.
9Security
We use reasonable measures to protect the information we collect. No website, form, or method of storing or sending information is completely secure, so we can’t guarantee absolute security.
10Children’s privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child under 13 has given us personal information, please contact us and we will delete it.
11Your choices
- Access, correct, or delete. You can ask us for a copy of the personal information we have about you, or ask us to correct or delete it, by contacting us using the details below.
- Emails. You can ask us to stop sending you emails at any time.
- Calls and texts. Tell us if you’d like us to stop calling you. If you texted us, reply STOP and we’ll stop texting you.
- Cookies. You can control cookies through your browser settings.
12Links to other websites
The Site may link to other websites, such as client websites or social media pages. We are not responsible for their content or privacy practices. Please review their privacy policies.
13Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the effective date at the top.
14Contact us
If you have questions about this Privacy Policy or want to make a request about your information, contact us:
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- We look at what you have now and where you want to be.
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- We recommend the package that fits and how your site should be structured.
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